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Our Campaign for Excellence

  • We will answer our phones promptly.
  • We will return phone calls within one hour.
  • Establish clear and concise delivery standards and timeline.
  • We will call in advance in the event of an unavoidable delay.
  • We will only provide top quality equipment.
  • We provide full instruction of all equipment provided.

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About Us

Allcare Medical is a full service DME company specializing in clinical respiratory, wound care & support surfaces. Allcare Medical employs over 200 associates with seven locations in New Jersey, New York and Pennsylvania. From the initial call to setup and instruction of the equipment, our assessment and reassessment programs are geared towards a higher level of patient compliance.

Our Pledge

To put the patient/ client/ referral source that chooses Allcare Medical as Your Complete Source for Health Care Equipment & Supplies first, our staff members are dedicated to excellence and understand that you deserve nothing less.

  • To provide value added service in a proactive, flexible and efficient manner.
  • To treat all patients/clients in an open, fair and equitable manner.
  • To offer all patients/clients fair pricing in the event the patient/client is under-insured or has no insurance at all.
  • To treat every patient/client with courtesy and respect and to acknowledge all inquiries within (24) hours.
  • To provide prompt attention to problems or mistakes and to make immediate corrective changes.

Customer Service

Allcare services the state of New Jersey, portions of Pennsylvania and New York. We offer 24 hour emergency service for our respiratory patients. Our staff consists of Certified Wound Care Specialists, Support Surface Specialists and Respiratory Therapists. They are available to evaluate a client’s need for specialized products at their home, office or in a facility. We offer facility based seminars and in-services. Ask us about our CEU program.

Our retail locations sponsor monthly in-store health clinics including compression stocking and mastectomy product events. The retail staff includes Certified Mastectomy Fitters and Compression Therapy Fitters.

Insurance

Allcare accepts most insurance plans, call for more information.

Accreditation

Allcare is accredited by the Joint Commission for HME and clinical respiratory.